S.N.E.A.K.

Southern New England Agility Klub

Refund Policy

3-28-2002

 

SNEAK reserves the right to refuse a refund or refuse to give credit for any monies received for classes or any other function except for special circumstances approved by the Club Board.

The following may be refund or credited as stated.

 

Dog becomes injured or ill:

 

If a dog becomes injured or ill or comes into heat during the time period while enrolled in a SNEAK class session or before a club function (such as a Show and Go or Seminar) the SNEAK club may refund:

1.     Full refund if notified before a club function takes place.

2.     Partial refund or credit for any unused classes in a class session. *

 

For ANY refund or credit, a signed letter from a veterinarian must be provided before this refund or credit is given

Handler/ Owner becomes injured or ill:

 

If a dogs Handler/ Owner becomes injured or seriously ill during the time period while enrolled in a SNEAK class session or before a club function (such as a Show and Go or Seminar) the SNEAK club may refund :

1.     Full refund if notified before a club function takes place.

2.     Partial refund or credit for any unused classes in a class session. *

For ANY refund or credit, a signed letter from a doctor must be provided before this refund or credit is given

*SNEAK reserves the right to issue partial credit, instead of a money refund, towards a future class if it decides this is appropriate. If it appears that the dog or handler/owner has a long-term illness, or has died, club may refund the money

 

         All refund requests must be put to the SNEAK Board for approval, before refund is given. Note from veterinarian or doctor may be waived only on approval of the Board based on personal knowledge of the illness or injury.

Specific to SeminarŐs Cancellation Policy

1-15-05

Very rarely will a seminar be canceled and refund given.

In case of bad weather or other unforeseen events the following will apply:

 

If the presenter has arrived, the seminar will be held, and if the majority of the people attend ( 60 % or more ) no refunds will be given to those that do not attend. If less than 60% attend, 50 % refunds will be given to those that do not attend.

If the presenter has not yet arrived, and or canceled out entirely, and the location rented will forfeit rental fees (excluding and deposits made to hold the facility) SNEAK will refund seminar costs entirely and take the loss of the deposit. If the location will not forfeit rental fees, refunds will be given less any actual costs to the club.

If a person needs to cancel beforehand from the seminar due to illness or injury to the dog or handler, and notifies SNEAK of this 7 days prior to the seminar (in order for SNEAK to try and fill the vacant slot), a full refund will be given. If they cancel with less than 7 days notice, but 48 hrs before the seminar, 50 % refund will be given. If the cancellation is within 48 hours of the seminar no refund will be given.

A full refund will be given in all instances if another paying dog & handler team fills the vacant slot.

 

Dhw/original 3-28-02/ seminar addendum 1-15-05